Our product fulfillment process has over 400 quality checks
Our modern product fulfillment center is built to make custom shipping easier for both B-to-B and D-to-C.
But, although product fulfillment forms the core of your order supply chain, it is about much more than just storing and shipping goods. It’s about serving and satisfying your client in such a way, that he’ll want to come buy with you again.
Every part of our fulfillment service is scalable and can be customized to meet yoor specific needs. Whether you have 10 or 5.000 order per day, each order is handled with the same efficiency and care.
Increase your client satisfaction
The quality of product fulfillment determines whether or not your goods are shipped correct and on time. Thus, it has a strong influence on how your clients perceive your performance as their supplier.
Our whole fulfillment process is focused on assuring that your client gets what he expect, where and when he wants it. Bottom line, we believe that that’s what we are all about.
Efficiency is key at DSV MCF
Our product fulfillment has been the Dutch benchmark for over 20 years. Many of our more than 40 branche innovations were about increasing efficiency as well as flexibility.
With our unique, voice generated orderpick and pack software, we achieve an extreme accuracy and short turn-around times per order. Incoming orders are each processed real-time, thus avoiding delays due to operational queues or delays.
Our process is both safe and secure
Our packing stations are built to guarantee a secure product fulfillment process. All documents are printed real-time at the packing station, thus making sure that there is a 100% match between each document and shipment.
Each stage of our fulfillment process has built-in quality controls. We do tyhis to assure a professional service level throughout each part of our fulfillment activities. Your client’s experience is safe in our hands!
We help manage expectations
In product fulfillment, reliability is even more crucial than speed. Your clients expect you to keep your promisses and to inform them timely if you cannot comply.
During the whole product fulfillment process, our systems closely monitors and reports each movement and action and, where relevant, informs you and your client about the steps taken. This keeps everyone informed and content.
It is our commitment to be the best in our field.