Total Quality Management by S&H = second to none
Our Total Quality focus is second to none in our market. When quality is concerned, we leave no open ends. This benefits you directly: it leads to extreme high customer satisfaction and exceptionally low complaint and return rates.
Total Quality Management by S&H = ISO certified
S&H was the first Dutch fulfillment provider to be ISO certified. Since then, we have extended this certification with the newest ISO 9001, 14001 and 19011 certificates. Guarding our price/performance ratio has become our way of life.
Total Quality Management by S&H = Q-base®
Safeguarding quality requires a high level of discipline throughout each and every aspect of our organization.Therefore, we developed Q-base, our Total Quality Management software, which facilitates every co-workers’ access to all quality-related information.
Total Quality Management by S&H = managed by professionals
S&H is the only Dutch fulfillment provider with a fulltime, certified Quality Manager. Important issues, such as stock levels, data-integrity, procedures, process documents and service reports are audited on a permanent basis, leading to pro-active action and new insights.
Total Quality Management by S&H = available to you
S&H is frequently requested to audit external procedures at or for our clients. This is a task that we gladly and proudly perform, as it enhances our contribution to maintaining a quality conscious behavior throughout the supply chain.
Our Value Added Fulfillment® concept offers you the following services:
| Know-how and support | Handling and coordination |
| Consultancy | Financial Fulfillment |
| Supply Chain Management | Order Processing |
| Project Management | Pick, pack & ship |
| IT-solutions | Warehouse Management |
| Business Intelligence | Customer Care Center |
| Total Quality Management | Drop Shipping |
Are you curious about the fulfillment solutions that we can offer you? Please fill in the fulfillment checklist or our contact form or call us at +31 (0)168 385656.
