S&H has conquered and maintained its leading position by offering efficient top-notch fulfillment solutions at a very competitive price.
Bottom-line, S&H wants you to be able to excel in your line of business. That’s what inspires us to constantly upgrade and optimize our systems and procedures to further increase the efficiency and options, and create new opportunities for our clients.
S&H’s fulfillment is innovative
Since we started in 1996, we’ve introduced over 35 innovations* in the Dutch fulfillment market.
As far as we are concerned, that’s only the beginning. We continuously keep innovating and optimizing our services. At S&H, you know that you’re always getting the best value for money, no matter what the future brings. Thus securing your future and ours.
* Our track record includes:
• Being the Dutch e-fulfillment pioneer, as early as 1996.
• Paperless orderprocessing.
• The introduction of the automatic order, article and stock interfaces.
• ISO 9001, 14001 and 19011 certification.
• Fully integrated ERP, WMS, CMS, CRM and Finance software.
• Automated multiple, international payment methods.
• Automated, integrated delivery pre-alert and track & trace.
• Appointing a full time Quality Manager.
• A fully integrated real-time multi-channel portal.
• Real-time, online reports.
• Predetermined date and timeslot delivery.
• Voice-controlled orderpicking.
• Voice-controlled orderpacking.
• Single-point-of-entry, paperless returns handling.
• Distance Warehouse Control.
• CO2 neutral shipments.
• Prince2 certified Project Management.
• Online Fulfillment Supervising.
• VPN customer care.
• Fully intergrated VOIP calle center services.
• An automatic business intelligence cockpit
• ICT-support via iPad and mobile servers.
• A criteria-based recall tool for all shippeds goods.
• Digital dunning.
• Single-point-of-entry multi-channel customer care.
• Automatic stock matching with webbased back offices
• A smartphone app for consumer returns handling.
• A smartphone app for daily e-updates of your core KPI's.
